Before You Order:
Before placing your order, please confirm with your wedding venue that you will be able to use sparklers. Also, if your wedding or event date is less than 10 days away, please call to confirm that you will be able to receive your sparklers in time. Also, you can check the UPS shipping map here on our site.
Orders can be canceled up until the time an order is shipped. Once the status shows it has been shipped a customer will need to file for a return and send the order back to us.
We will accept returns within 30 days of purchase. All returnable items need to be in their original packaging, custom printed sparkler tags are non-returnable. Multi-product package items will not be accepted for returns unless all items that are included in the package are returned. Example: Gender Reveal Confetti Cannon Packages can only be returned, if 2 blue and 2 pink cannons are returned unused)
Orders will be refunded the full value minus the cost of the return shipping label.
In order to receive a return authorization number and process a return, please call us during business hours at 281-205-8999.
Once returned items are received it will take 7-10 days to process your return before a refund will be approved and submitted.