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Returns & Cancellations

Before You Order:

Before placing your order, please confirm with your wedding venue that you will be able to use sparklers. Also, if your wedding or event date is less than 10 days away, please call to confirm that you will be able to receive your sparklers in time. Also, you can check the UPS shipping map here on our site.

Order Cancellation:

Orders can be canceled up until the time an order shipped. Once the status shows it has been shipped a customer will need file for a return and send the order back to us. 

Return Policy:

We will accept returns within 30 days of purchase. All returnable items need to be in their original packaging, custom printed sparkler tags are non returnable. Multi product package items will not be accepted for returns unless all items that are included in the package are returned. Example: Gender Reveal Confetti Cannon Packages can only be returned, if 2 blue and 2 pink cannons are returned unused) We do NOT accept returns for gender reveal smoke bombs. 

Orders will be refunded the full value minus the shipping charges to and from the shipping destination. Orders that were shipped to customers with free shipping, a flat rate of $10.00 will be deducted from the refund plus cost of return shipping when our provided return label is used. 
In order to receive a return authorization number and process a return, please call us during business hours at 281-205-8999.
Once returned items are received it will take 3-5 days to process your return before a refund will be approved and submitted.